Assign hearing-aid inquiries using location, appointment type, source, timing, language, specialist availability, and mature fitting or purchase outcomes.
Start with historical appointments, realistic eligibility rules, and outcomes that have had time to mature.
Organizations can improve assignment by ranking eligible representatives for each qualified opportunity using context available before the conversation, while preserving licensing, territory, capacity, and other operating rules. In this market, the relevant opportunities include hearing evaluations, hearing-aid consultations, and device inquiries. The approach should be validated on mature outcomes before live use.
Hearing-care inquiries vary by location, appointment type, communication preference, timing, and desired support. Assignment can improve responsiveness and continuity without using clinical results to steer the sales interaction.
Lithium Six tests whether those differences create repeatable representative-opportunity fit on held-out history. It does not assume a demographic, source, project, or salesperson effect before the evidence supports it.
Clinical test results and disability-related information should not be used to rank sales personnel. Evaluation and treatment recommendations remain professional decisions.
Use fields that are known before the sales conversation begins.
Rank only representatives who can realistically receive the appointment.
| Measurement | Why it matters | How to use it |
|---|---|---|
| Inquiry-to-appointment rate | Measures whether assignment creates value across hearing evaluations, hearing-aid consultations, and device inquiries. | Compare appointments that have had enough time to reach an outcome |
| Appointment show rate | Measures whether assignment creates value across hearing evaluations, hearing-aid consultations, and device inquiries. | Compare similar periods, lead sources, and assignment approaches |
| Evaluation-to-fitting rate | Measures whether assignment creates value across hearing evaluations, hearing-aid consultations, and device inquiries. | Compare appointments assigned to recommended representatives |
| Revenue per completed appointment | Measures whether assignment creates value across hearing evaluations, hearing-aid consultations, and device inquiries. | Review prediction accuracy alongside actual sales and revenue |
| Response time | Measures whether assignment creates value across hearing evaluations, hearing-aid consultations, and device inquiries. | Check for changes in lead mix and team performance before changing your approach |
Isotope Labs organizes your appointments, representative assignments, and outcomes into a history we can evaluate, using information available before each assignment.
We test predictions against historical outcomes kept separate from model training to identify reliable matches between opportunities and sales representatives.
We evaluate historical assignment scenarios that reflect representative eligibility, territories, availability, and workload limits.
See which recommendations your team uses and how those appointments perform, including close rate and revenue per appointment as outcomes become available.
Organizations can improve assignment by ranking eligible representatives for each qualified opportunity using context available before the conversation, while preserving licensing, territory, capacity, and other operating rules. In this market, the relevant opportunities include hearing evaluations, hearing-aid consultations, and device inquiries. The approach should be validated on mature outcomes before live use.
No. The CRM remains the system of record. Lithium Six uses approved CRM data to evaluate and return a ranked list of eligible representatives.
The useful amount depends on appointment volume, team size, outcome quality, and opportunity variety. Isotope Labs begins with a complimentary data-readiness review.
Yes. Recommendations can be limited by territory, availability, skills, licensing, capacity, and other client-defined eligibility rules.
Clinical test results and disability-related information should not be used to rank sales personnel. Evaluation and treatment recommendations remain professional decisions.
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Share a representative CRM export or connect your data. Isotope Labs will evaluate data readiness, representative-performance variation, and the potential value of model-guided assignment before a live rollout.
